Versand

At VAS Audio, we are dedicated to delivering your orders with speed, security, and reliability, no matter where in the world you are. Please review our shipping guidelines and procedures below, and feel free to contact us if you have additional questions or need assistance.

Countries We Ship To

We offer door-to-door shipping worldwide, ensuring a convenient and secure delivery experience for all our customers.

Order Handling and Delivery Process

Packaging Types

  • Packages: Smaller items such as drivers, horns, waveguides, and audio components are typically shipped as standard packages. Delivery time for these items is after the 14 days from the date of order.
  • Pallets: Larger items like sound systems, speaker cabinets, and complete setups are shipped on pallets. Once your order is confirmed, production generally takes up to 8 weeks, after which we proceed with palletized shipping. An invoice for shipping costs will be provided prior to dispatch.

Order Tracking

For your convenience and peace of mind, a tracking number will be provided for each shipment, allowing you to monitor the status and location of your order until it arrives.

Shipping Costs

Due to varying daily rates, shipping costs are based on several factors, including destination, item size and weight, quantity, and any applicable duties or taxes. To obtain the most accurate and up-to-date shipping cost, we encourage you to request a quote through our contact form. Please include your delivery address, contact details, and the items and quantities you are interested in purchasing.

We are happy to work with you to find the most suitable and cost-effective shipping option based on your location and order specifics.

UK Shipping for Simba and Faya Sound Systems

For large items like Simba and Faya sound systems shipped to the UK, the product prices displayed are exclusive of UK VAT (20%) and import taxes.

  • These charges will be managed by Reggae Roast, our UK support partner.
  • Reggae Roast will issue an invoice to you that includes UK VAT and import taxes and will also handle all required customs paperwork and clearance on your behalf.

For all other products, standard international shipping and VAT rules apply, and you will need to handle these yourself.

Estimated Delivery Times

  • Standard Items (Packages): After placing your order, packages will be dispatched after the 14 days.
  • Custom and Large Orders (Pallets): Production time for customized or larger items is approximately 8 weeks. Once production is complete and shipping is arranged, delivery generally takes between 1–4 weeks, depending on your location and customs processing.

If your location is outside of Europe or you’ve requested customizations, additional delivery time may be required. We appreciate your patience and will keep you updated on your order status.

Ensuring Safe Delivery

To safeguard your purchase during transit, we use high-quality packaging materials. Every order is packed with care, and we partner with trusted carriers to ensure timely and safe delivery.

Contact Us

If you have questions or need further assistance, please contact us at support@vas-audio.com. We are here to make your shopping experience smooth and enjoyable.