Frequently Asked Questions

3-Way

•   Uses separate speakers for low, mid, and high frequencies

•   Provides precise and accurate sound reproduction

•   Simba Scoop for low frequencies and Simba Kick-Top for mid and high frequencies

4-Way

•   Similar to 3-way system, but includes separate speaker for additional range of upper-low frequencies or “Kick"

•   Provides even more precise and accurate sound reproduction, especially for music or events with strong bass presence

•   Simba Kick for upper-low frequencies

Detailed Explanation:

A 3-way soundsystem is a type of speaker setup that utilizes three separate bands of frequency ranges, also known as "ways." These frequency ranges are typically low frequencies, mid frequencies, and high frequencies. The three-way system uses a separate speaker or group of speakers to handle each of these frequency ranges, resulting in more precise and accurate sound reproduction. Low frequencies are covered by the Simba Scoop, and mid and high frequencies are both covered by the Simba Kick-Top.

A 4-way sound system is similar to a 3-way system, but it adds an additional separate speaker for a range of frequencies, typically upper-low frequencies or “Kick”-frequencies. This results in an even more precise and accurate sound reproduction, particularly for music or events that require a strong bass presence. This upper-low frequency is covered by the Simba Kick.

General

•   Our basic 3-way Simba Soundsystem consists of 2 units of Simba Scoop and 1 unit of Simba Kick-Top

•   Our basic 4-way Simba Soundsystem consists of 2 units of Simba Scoop, 2 units of Simba Kick, and 2 units of Simba Kick-Top

•   Choice between 3-way and 4-way system depends on specific needs and budget

3-Way Pro/Con

•   More compact, easier to set up, and affordable

•   May not offer same audio clarity and definition as 4-way system and may lack extra low-end punch and power

4-Way Pro/Con

•   Offers enhanced audio clarity and definition, and extra low-end punch and power

•   More expensive and may require more time and effort to set up

Detailed Explanation

Are you trying to decide between a 3-way and a 4-way Simba Soundsystem?

Both options offer unique benefits, so it's important to weigh the pros and cons carefully before making your decision.

First, let's review the basic components of each system

•   The basic 3-way system consists of 2 units of the Simba Scoop and 1 unit of the Simba Kick-Top.

•   The basic 4-way system consists of 2 units of the Simba Scoop, 2 units of the Simba Kick, and 2 units of the Simba Kick-Top.

Now, let's take a look at the pros and cons of each system:

3-way System

Pros:

•   The 3-way system is more compact and easier to set up, making it a good choice for smaller events or venues.

•   It is also more affordable, making it a budget-friendly option.

Cons:

•   The 3-way system may not offer the same level of audio clarity and definition as the 4-way system.

•   It may also lack the extra low-end punch and power that the 4-way system provides.

4-way System:

Pros:

•   The 4-way system offers enhanced audio clarity and definition, making it a great choice for larger events or venues where sound quality is a top priority.

•   It also provides extra low-end punch and power, making it a good choice for genres that rely on strong bass.

Cons:

•   The 4-way system is more expensive and may require more time and effort to set up, making it less convenient for smaller events or venues.

Ultimately, the choice between a 3-way and 4-way Simba Soundsystem will depend on your specific needs and budget. If you're looking for a compact, budget-friendly option with good overall sound quality, the 3-way system may be the right choice for you. If you need enhanced audio clarity and definition, or if you're planning a larger event and need extra low-end punch and power, the 4-way system may be the better option. Regardless of which system you choose, the Simba Soundsystem is sure to deliver an impressive audio experience.

•   Upgrade a 3-way system to a 4-way system by purchasing an additional Simba Kick and adding it to the setup.

•   Extend the power of either system by purchasing additional Simba Scoops, Kicks, or Kick-Tops.

•   Upgrading or extending the system may require additional amplification and additional channels for preamps and DSP units.

•   Information on the technical requirements can be found in the next section

Detailed Explanation:

It is possible to upgrade a 3-way system to a 4-way system by purchasing an additional Simba Kick and adding it to the setup. Similarly, it is possible to extend the power of either system by purchasing additional Simba Scoops, Kicks, or Kick-Tops. However, it is important to note that upgrading or extending the system may require additional amplification and additional channels for preamps and DSP units. This information can be found in the next section “How to run the Simba Soundsystem?"

•   An Amplifier, a pre-amp or DJ-Mixer, and a DSP unit are needed to operate the Simba Soundsystem smoothly 

•   Adequate cables are needed to connect components

•   FAQ guide and customer service can help clarify any remaining questions or concerns

Detailed Explanation:

To operate your Simba Soundsystem smoothly, you will need a few key pieces of equipment. These include an amplifier, a pre-amp or DJ-Mixer, and a DSP (Digital Signal Processing) unit. In addition, you will need adequate cables to connect all of the components together. If you have any questions or are unsure about the specific equipment needed for your system, please read the relevant sections in this FAQ guide or feel free to contact us through the contact form for further assistance. We are happy to help clarify any remaining questions or concerns you may have.

•   4-channel amplifier with minimum output of 500 watts per channel recommended for optimal performance and safety

•   "t.amp 4x700" is a good, reliable, and cost-effective option

•   Recommend considering this amplifier for sound system needs

Detailed Explanation:

For optimal performance and safety, it is recommended to use a 4-channel amplifier with a minimum output of 500 watts per channel for the Simba Soundsystem. The “t.amp 4x700” is a class H amplifier that offers excellent value for money and has proven to be reliable in our experience. We highly recommend considering this amplifier for your sound system needs. 

If you are interested in purchasing an amplifier or would like consultation, please use the contact form on our website to reach out to us.

•   Amplifies weak audio signal before it is sent to main amplifier

•   Helps boost signal to a level that is suitable for main amplifier to process

•   Offers tonal shaping options and routing/switching options for different sources

•   Helps fine-tune audio signal and makes it easier to manage and control audio signal flow in sound system setup

Detailed Explanation:

A preamp unit is used in a sound system setup to amplify a weak audio signal before it is sent to the main amplifier. The preamp helps to boost the signal to a level that is suitable for the main amplifier to process, resulting in a stronger and more robust overall audio signal. Preamp units can also provide a range of tonal shaping options, allowing the sound system operators to fine-tune the audio signal to their liking. In addiction, preamp units can provide options for routing and switching between different sources, making it easier to manage and control the audio signal flow in a sound system setup.

• 3-way sound system (Simba Scoop + Kick-Top) has 3 separate audio channels (low, mid, high frequencies) and requires at least 3-channel preamp

• 4-way sound system (Simba Scoop + Kick + Kick-Top) has 4 separate audio channels (low, upper-low, mid, and high frequencies) and requires at least 4-channel preamp

• Preamp unit may have additional channels for additional control or routing/switching options

• Ensure preamp unit has enough channels to support sound system setup

Detailed Explanation:

This depends on the choice of your individual Simba Setup.

A 3-way sound system (Simba Scoop + Kick-Top) typically consists of three separate audio channels: one for low frequencies (bass), one for mid frequencies (vocals and instruments), and one for high frequencies (treble). In order to run a 3-way sound system, a preamp unit should have at least three channels, with one channel dedicated to each frequency range.

A 4-way sound system (Simba Scoop + Kick + Kick-Top) typically consists of four separate audio channels: one for very low frequencies (bass), one for upper-low frequencies (Kick), one for mid frequencies (vocals and instruments), and one for high frequencies (treble). In order to run a 4-way sound system, a preamp unit should have at least four channels, with one channel dedicated to each frequency range.

Some preamp units may have additional channels, which can be used to provide additional control over the audio signal or to route and switch between different audio sources. It is important to ensure that the preamp unit you choose has enough channels to support your sound system setup.

If you are interested in purchasing a pre-amp or would like consultation, please use the contact form on our website to reach out to us.

• DSP technology allows for manipulation of audio signals

• Adjust volume and EQ, apply effects such as reverb and delay

•  Allows for precise control over audio signal for better sound quality

• Helps adjust sound system to specific acoustics of a room or venue for optimal sound for listener

Detailed Explanation:

Digital signal processing (DSP) is a technology that allows for the manipulation of audio signals. In the context of operating a sound system, a DSP unit can be used to adjust the volume and EQ of the audio signal, as well as to apply various effects such as reverb and delay. Using a DSP unit allows for precise control over the audio signal, which results in a more polished and professional-sounding sound system. It can also make it easier to adjust the sound system to the specific acoustics of a room or venue, helping to ensure that the sound is optimal for the listener.

• 3-way sound system requires DSP with at least 3 channels (low, mid, high frequencies)

• 4-way sound system requires DSP with at least 4 channels (low, low-mid, high-mid, high frequencies)

• Number of channels needed depends on specific requirements of sound system and how it is configured

• More channels does not necessarily mean better or more powerful DSP unit

Detailed Explanation:

To run a 3-way sound system, the DSP should have at least three channels, one for each of the low, mid, and high frequency ranges. For a 4-way sound system, the DSP should have at least four channels, one for each of the low, low-mid, high-mid, and high frequency ranges.

It is worth noting that a DSP unit with more channels does not necessarily mean that it is better or more powerful than one with fewer channels. The number of channels needed depends on the specific requirements of the sound system and how it is configured.

If you are planning on upgrading from a 3-way to a 4-way sound system in the future, it may be beneficial to consider purchasing a 4-channel DSP unit now. A 4-channel DSP unit would allow you to take advantage of the additional flexibility and control that a 4-way system offers, even if you are currently only using a 3-way system.

Additionally, having a 4-channel DSP unit in place before upgrading to a 4-way system can make the transition smoother and easier, as you will already have the necessary processing power in place to handle the additional channels.

If you are interested in purchasing a DSP unit or would like consultation, please use the contact form on our website to reach out to us.

Any speakon cable will work on the Simba. What we highly  recommend  is a length of at least 10m, for each way (bass, kick and top), so basically 4 cables are needed for 4 way and 3 cables for a 3 way.

If you are looking forward to receive your cables (customized and coloured for each way) delivered with the sound, don’t hesitate to ask for them, of course we can finish them for you and include them in the delivery.

If you are interested in purchasing cables or would like consultation, please use the contact form on our website to reach out to us.

• Fast, secure, and reliable door-to-door shipping offered to customers worldwide

• Shipping process designed for convenience and peace of mind

Detailed Explanation:

At our company, we are pleased to offer fast, secure, and reliable door-to-door shipping to customers all over the world. Our shipping process is designed to provide you with added convenience and peace of mind.

• High-quality packaging materials and trusted carriers ensure safe and efficient delivery.

• Tracking number provided for every order, allowing you to track the current status and live location of your shipment.

• Timely and safe delivery is important to us, and we strive to make the shopping experience seamless and hassle-free.

• Contact us with any questions or concerns about shipping via our contact form on this website.

Detailed Explanation:

To ensure that your order arrives safely and efficiently, we use high-quality packaging materials and work with trusted carriers. We also provide a tracking number for every order, so you can easily check the current status and live location of your shipment. This gives you the option to track your order from the moment it leaves our warehouse until it is delivered to your door.

We understand that receiving your purchases in a timely and safe manner is important to you, and we are committed to making every aspect of your shopping experience with us as seamless and hassle-free as possible. We hope that the added convenience and tracking options of our door-to-door shipping service will make you feel extra safe and reassured when placing an order with us. If you have any questions or concerns, please don't hesitate to contact us.

• Shipment costs can vary daily and are dependent on factors such as weight, size, distance, mode of transportation, and taxes/fees.

• Carrier prices are subject to change frequently, making it difficult to provide accurate and up-to-date estimates.

• A quote from a carrier is often necessary to determine the most accurate and current price.

• If you want to find out your individual shipping fees before purchasing, contact us to request a quote for your specific shipment via our contact form on this website. Please provide us with your delivery address, full contact details  and quantity of Simba Scoops, Kicks and Kick-Tops you want to purchase to be able to send you a shipping quote.

Detailed Explanation:

It can be difficult to provide concrete prices for shipment costs to any given country or location because carrier prices tend to vary daily and are heavily dependent on the weight and size of the shipment. The cost of shipping a europallet to a particular country can be affected by a number of factors, including the distance the shipment needs to travel, the mode of transportation used, and any applicable taxes or fees.

In addition, carrier prices are subject to change frequently, which can make it difficult to provide accurate and up-to-date estimates for shipment costs. As a result, it is often necessary to obtain a quote from a carrier for each specific shipment in order to determine the most accurate and current price.

We apologize for any inconvenience this may cause, and we are happy to work with you to find the best shipping solution for your needs. Please feel free to contact us via the contact form to request a quote for your shipment. Keep in mind to provide us with your delivery address, full contact details  and quantity of Simba Scoops, Kicks and Kick-Tops you want to purchase to be able to send you a shipping quote.

• Delivery time will depend on customizations and location

• Delivery typically takes 1-4 weeks after payment

• Customizations and locations outside of Europe may result in longer delivery times

• Contact us with any further questions or concerns via our contact form on this website and selecting “shipping inquiry”

Detailed Explanation:

The delivery time for your order will depend on a few factors, including whether you have requested any customizations and where you are located. After we receive your full payment, it will typically take between 1 and 4 weeks for your order to arrive.

However, if you have requested any customizations or if you are located outside of Europe, it may take slightly longer for your order to be delivered. We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to let us know via our contact form on this website.

We accept Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay, Sofortüberweisung and Klarna.

Yes, our company sticks to the German 14-days money-back guarantee after the payment has been made. If you are not satisfied with your purchase, you may return it for a full refund within 14 days of receiving the product.

To request a refund under the money-back guarantee, please contact us through the website's contact form and select “money-back guarantee” or email us at contact@hoqs.eu with your order number and the reason for the return. We will then provide you with instructions on how to return the product and process your refund.

Some exclusions may apply to the money-back guarantee. For example, custom-made or personalized products may not be eligible for a refund. Please refer to our full terms and conditions for more information on exclusions.

Yes, our company HOQS Europe sticks to the European warranty. This means that we stand behind the quality and craftsmanship of our products and will repair or replace any defects in materials or workmanship for a period of two years.

To file a claim under the warranty, please contact us through the website's contact form and select “warranty” or email us at contact@hoqs.eu with your order number and a description of the issue you are experiencing. We will then provide you with instructions on how to proceed with the warranty claim.

Some exclusions may apply to the warranty. For example, damage resulting from misuse or abuse of the product may not be covered. Please refer to our full terms and conditions for more information on exclusions.